Job Summary

Prepares, cooks, garnishes, and plates products. Responsible for maintaining sanitary kitchen workstation.

Responsibilities

• Complies with all portion sizes, quality, ingredient standards, department rules, policies and procedures.
• Follows recipe specifications to prepare menu items in accordance with pre-determined costs.
• Prepares items for cooking by peeling, paring, coring, portioning, washing, sectioning, zesting, cutting, or scoring.
• Cooks all food items by braising, poaching, simmering, boiling, frying, baking, roasting, stir-frying, blanching, or broiling.
• Covers, dates and neatly stores and rotates all products.
• Requisitions items needed to produce food choices, notifies stewards as ordering needs occur.
• Maintains sanitary workstation.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Ovens
• Slicer
• Knives
• Professional kitchen equipment

Education And Experience (E = Essential D = Desired)

• High school education or equivalent is required
• Previous Cook experience is required (Pantry, Line, Prep, etc.)
• Degree from a post-secondary culinary arts training program is preferred

Knowledge, Skills, Abilities

• Interpersonal skills
• Written & Verbal skills

Physical Requirements

• Bending
• Reading
• Walking
• Carrying 50 lbs.
• Reaching
• Telephone Usage
• Hearing (Auditory)
• Writing
• Lifting 50 lbs.
• Sight or peripheral Vision
• Grasping
• Operating Equipment
• Communication (Verbal)
• Standing

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

Assists in providing leadership in the Customer Service Department by directing and managing the associates and activities of the Customer Service Department. Ensures excellent customer service to stimulate the growth of the business. Responsibilities include maintaining proper internal controls for all customer financial transactions, managing the Customer Service Desk (refunds, exchanges, product questions, customer complaints, feedback, etc.) and receiving and handling incoming phone calls to the store.  

Supervisory Responsibilities

• Customer Service Representatives
• Cashiers 
• Baggers

Responsibilities

• Promotes team work, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs.
• Delegates work assignments effectively.
• Maintains accurate department records to ensure documentation of activities is available. 
• Receives and manages incoming phone calls to the store.
• Assists customers with questions about our products, availability and location of them within the store.
• Receives and forwards customer feedback (comment cards, complaints, suggestions, etc.) to the appropriate department and Store Manager.  
• Manages background music in store to ensure appropriate genre and volume.
• Ensures front entrance areas and common public areas such as walkways, vestibules, and rest rooms are maintained by appropriate personnel so they are clean, neat, safe and up to OSHA requirements and health code standards are exceeded
• Ensures sufficient quantity of grocery carts are available for customers; brings in grocery carts from parking lots as necessary.
• Maintains proper internal controls for all customer financial transactions.  
• Responsible for the balancing and reconciliation of all Cashier tills.
• Verifies and audits cash controls according to established procedures to identify and prevent cash losses.
• Works in conjunction with departments on special orders for customers.
• Works in conjunction with departments in replenishment and merchandising displays in Customer Service check stand area.
• Notifies Scanning Department of all scanning issues and concerns.
• Notifies Store Leadership of loss prevention issues in accordance with company policies and legal requirements.
• Follows established protocol and guidelines for opening and closing cash registers each day.
• Notifies Supervisor, Store Director and/or Maintenance Associate of any equipment needing repair.
• Maintains a safe and clean environment to ensure health code and OSHA requirements are met.
• Analyzes customer and associate feedback to identify areas needing improvement and develops processes and/or procedures to address those issues in conjunction with the Store Director.
• Performs duties of Customer Service staff as required.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Personal Computer  
• Cash Register
• Credit Card Terminals
• Pricing Gun
• Telephone
• Adding machine 
• General Office 
• Equipment Safe

Education And Experience (E = Essential D = Desired)

• High school education or equivalent required
• At least 2 years Front End Retail experience preferred
• At least 2 years supervisory experience preferred

Knowledge, Skills, Abilities

• Demonstrated ability to plan, organize, direct and control
• Interpersonal skills
• Basic computer skills using the windows operating system including internet, printing, and email
• Basic usage of Microsoft Office Suite including Outlook, Word, and Excel
• Excellent cash handling skills
• General knowledge of store products

Physical Requirements

• Bending
• Standing
• Communication (Verbal)
• Carrying 30 lbs.
• Reading
• Walking
• Hearing ( Auditory)
• Reaching
• Telephone Usage
• Lifting 30 lbs.
• Writing
• Grasping
• Operating Equipment
• Sight or Peripheral Vision

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

The Market Kitchen Supervisor plays a key leadership role in the Market Kitchen, overseeing day-to-day operations of the prep team. This position is responsible for supervising and developing Prep Cooks, ensuring exceptional product quality, presentation, and outstanding customer service. The Supervisor fosters a culture of hospitality and holds team members to high standards of customer engagement—ensuring each guest feels welcomed, heard, and cared for. In line with our mission to improve the health of our community, this role upholds Mustard Seed Market's commitment to delivering fresh, high-quality, natural and organic foods with integrity, professionalism, and warmth.

Supervisory Responsibilities

- Market Kitchen Prep Cooks

Key Responsibilities

• Provide daily leadership and supervision of Prep Cooks to ensure quality food preparation and excellent guest service.
• Model and coach personalized customer service; hold Prep Cooks accountable for greeting guests, answering questions, and engaging respectfully and warmly with customers.
• Foster a guest-first culture where every team member prioritizes service and positive customer interactions.
• Train and mentor Prep Cooks in food handling, prep techniques, service standards, equipment operation, safety, and sanitation protocols.
• Monitor compliance with recipes, portion control, and ingredient quality.
• Maintain production logs and ensure proper food labeling, dating, storage, and rotation practices.
• Partner with the Culinary Team Leader to implement efficient prep systems that optimize team output and reduce waste.
• Assist in receiving and inspecting deliveries to uphold quality and freshness standards.
• Ensure prep and service areas remain clean, organized, and in compliance with health and safety regulations.
• Communicate with leadership and cross-functional teams to support coordinated Market Kitchen and Café operations.
• Take the lead in the absence of the Culinary Team Leader, ensuring continued excellence in both production and service.
• Uphold all company policies, safety procedures, and customer service standards through team coaching and example.
• Perform other duties as assigned.

Education & Experience

• High school diploma or equivalent
• 2+ years of food prep OR culinary experience
• 1+ years of experience in a supervisory role within a kitchen setting is preferred
• Food Safety or ServSafe certification preferred

Knowledge, Skills, Abilities

• Demonstrated ability to lead by example and motivate a team
• Knowledge of food safety, sanitation, and service best practices
• Experience with commercial kitchen equipment
• Exceptional interpersonal and communication skills with a customer-focused mindset
• Organizational skills to manage prep flow, service pacing, and team performance
• Basic tech skills for email, digital logs, and inventory tools

Physical Requirements

• Lift and carry up to 50 lbs
• Prolonged standing, walking, bending, and reaching during shifts
• Regular use of commercial kitchen equipment and tools

Working Conditions

Fast-paced, non-smoking food service environment with typical exposure to kitchen activity and equipment

Core Values Alignment

• Focus on Today: Leads by example with a hands-on, present approach to daily tasks and team support.
• Customer Centric Service: Upholds our mission by providing fresh, health-focused Market Kitchen offerings. Delivers memorable experiences through warm, attentive, and personalized service. Inspires the team to exceed expectations and build lasting guest relationships.
• Be Accountable: Holds self and team to high standards in food safety, customer engagement, and operational performance.
• People Are Our Business: Builds trust and respect among team members; prioritizes mentorship and development.
• Live by Our Golden Standards: Ensures consistency in quality, presentation, and service, aligned with Mustard Seed’s commitment to excellence.

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

Provides excellent customer service, maintains pricing, stocking, and rotation of products in the wine and beer area and performs point-of-sale and receiving functions.

Responsibilities

• Provides customers with prompt and courteous service or assistance.
• Assists in receiving and unloading of merchandise; verifies that items listed on vendor invoices are all delivered; checks products for quality, count, and condition.
• Stocks shelves and displays and keeps them clean, full and properly rotated at all times; creates displays as necessary.
• Opens cartons and prices items accurately
• Breakdown cheese in house and package, label, and display
• Create cheese dips and package, label, and display
• Package, label, and display assorted charcuterie pairings
• Informs management of pricing problems or discrepancies.
• Assists in ordering and maintaining inventory control.
• Handles damaged products according to company policy and assist in controlling shrink.
• Maintains a safe and clean environment.
• Participates in tastings, events, or job-related activities beyond regularly scheduled hours.
• Assists with inventory.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Compactor
• Box cutter
• Bailer
• Pricing gun
• Personal Computer
• U-boat
• Push Cart

Education And Experience

• High school education or equivalent required
• 2 years experience in wine and beer operations preferred
• 2 years in a retail environment preferred

Knowledge, Skills, Abilities

• Verbal skills
• Ability to work with minimum supervision
• Interpersonal skills

Physical Requirements

• Bending
• Carrying 50 lbs.
• Grasping
• Hearing (Auditory)
• Operating Equipment
• Standing
• Reading
• Reaching
• Walking
• Sight or Peripheral Vision
• Communication (Verbal)
• Writing
• Lifting 50 lbs.
• Telephone Usage

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

We are looking for an experienced, customer obsessed, passionate, and dynamic individual to join our management and leadership team at our Montrose store as our next Assistant Store Director! 

A successful candidate will have experience of managing and leading a dynamic team of individuals. They will have experience identifying, addressing, and implementing solutions to problems with little to no guidance. They will be comfortable operating in both black & white as well as grey/ambiguous scenarios. This individual will assist the Store Director with providing leadership and direction in store operations by clearly understanding and carrying out Mustard Seed's strategic plan, developing action plans to drive the strategic plan, ensuring excellent customer service, and implementing training methods and merchandising techniques that support the Mustard Seeds' objectives. This position reports to the Store Director.   

Supervisory Responsibilities

Direct reports are:

Team Leaders

Responsibilities

• Assists Store Director in supervision of and providing leadership to Team Leaders and hourly staff. 
• Adherence to Mustard Seed Market and Café’s Mission, Vision and Values.
• Works in conjunction with the Human Resources Department in resolving associate conflicts and disciplinary issues.
• Fosters positive associate relations through open communication and, in conjunction with the Human Resources Department, interprets and enforces the company’s policies and procedures in a fair, consistent manner.   
• Performs Manager on Duty responsibilities which include evenings and weekends.
• Assists with reviewing department schedules to ensure there are appropriate staffing levels for all hours of store operations and that labor budgets are being adhered to.
• Responsible for increasing sales, achieving gross profit goals, maximizing profits and controlling and reducing maintenance expenses, store supplies and inventory.
• Provides direction and guidance to all Team Leaders on the merchandising of their departments.
• Responsible for maintaining ingredient integrity of products to ensure compliance with Mustard Seed Market & Café’s standards.
• Assists with store-wide planning and execution of all special events.
• Communicates and analyzes customer feedback, identifies opportunities for improvement, and assists in implementing programs and procedures to address customer issues.
• Responds to fire, burglar alarms and emergencies in Store Director’s absence.
• Performs physical inspection of store facilities and equipment to ensure compliance with local, state and OSHA regulations.
• Assists with directing and maintaining safety programs and procedures to ensure the safety of customers and associates; works in conjunction with Human Resources Department in communicating and enforcing safety procedures, investigating accident reports, and safety issues.  
• Work on special projects as assigned with emphasis on improving departmental operations
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking office within the store, spending much time walking through the store, with daily exposure to all store activities. Limited travel to attend meetings. 

Equipment Operated

• Bailer
• Personal Computer
• Compactor
• Pallet Jack
• Power Jack
• Ordering Machine
• Pricing Gun 
• Cordless Phone and Cellphone 

Education And Experience

• High school education or equivalent is required
• Minimum of 5 years of supervisory or managerial experience in a retail setting is required
• Previous fiscal responsibility in a retail setting is preferred
• Business Administration degree or equivalent experience is preferred
• Previous grocery retail experience is preferred

Knowledge, Skills, Abilities

• Strong understanding of store operations in a retail environment
• Ability to read a profit & loss statement
• Demonstration of strong leadership skills
• Demonstrated ability to plan, organize, direct and control
• Interpersonal skills
• Basic computer skills using the windows operating system including internet, printing, and email
• Basic usage of Microsoft Office Suite including Outlook, Word, and Excel

Physical Requirements

• Bending
• Standing
• Communication (Verbal)
• Carrying 50 lbs.
• Reading
• Walking
• Hearing (Auditory)
• Reaching   
• Lifting 50 lbs.
• Sight or Peripheral Vision    
• Operating Equipment
• Writing 

This is a limited part-time position on a set schedule that will have a hybrid day working as a server in our Deli Market.

The dishwashing schedule is Saturday & Sunday 7:00 AM - 3:00 PM.

The deli server day is flexible and can be either 7:00 AM - 3:00 PM or 12:00 PM - 8:00 PM.

Job Summary

Washes and stores all pots, pans, and utensils in the proper manner, maintains area floors, walls and equipment.

Responsibilities (Dishwasher)

• Operates dishwashing machine, making sure it is in proper working condition and reports dishwashing machine problems to the appropriate supervisor.
• Scrapes all pans and pre-washes before putting into washing machine. When washing is completed, empties tank, cleans inside and out with soapy water.
• Washes pots by hand using prescribed amounts of soap and disinfectant. Ensures all food, grease, and residue is removed. Changes water as needed for best results.
• Air-dries all items before storing. Stores in neat fashion and rotates stock so all items are used regularly.
• Maintains pot and pan storage area including surrounding floors and walls.
• Maintains a sanitary workstation.
• Helps keep kitchen area clean and helps keep trash off the floor.
• Sweeps, washes or mops entire Market Kitchen floor as directed and before end of shift.
• Removes all trash to appropriate areas.
• Performs other duties as assigned.

Responsibilities (Deli Server)

• Greets and serves customers promptly and courteously.
• Handles all hot and cold foods appropriately during preparation and service, ensures proper sanitation practices occur continually.
• Maintains appropriate portion control and merchandising standards during service.
• Maintains post check out area.
• Cleans equipment as assigned thoroughly and in a timely manner.
• Monitors customer buying trends and makes relevant recommendations to supervisor for product additions and deletions.
• Accurately inventories supplies daily and requisitions items needed to meet par levels.
• Ensures all food and supplies are stored under proper conditions, covered, labeled, and dated.
• Stocks retail area, assists Cooks with display refrigerators and salad bar.
• Ensures all display foods are merchandised attractively as per standards.
• Informs cooks in a timely manner when food quantities are low.
• Relays relevant comments from customers directly to supervisor.
• Maintains standard operating procedures in accordance with company policy, guidelines and outside licensed and certification authorities.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Education And Experience (E = Essential D = Desired)

• High school education or equivalent or current enrollment required

Physical Requirements

• Bending
• Reading
• Walking
• Carrying 50 lbs.
• Reaching
• Prioritization skills
• Hearing (Auditory)
• Twist
• Work with little supervision
• Lifting 50 lbs.
• Sight or peripheral Vision
• Grasping
• Operating Equipment
• Communication (Verbal)
• Standing (up to 8 hours)

Grow your career with us here at Mustard Seed!

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

We are looking for a FULL-TIME passionate individual to join our dynamic produce team! If you love fruits, vegetables, and every type of produce in between then this is the perfect job for you! This role provides excellent customer service to all our guests, maintains pricing, stocking, and rotation of merchandise in the wet wall and produce area, prepares added value/Made-to-Go fruits/veggies, and receives/unloads trucks.

Responsibilities

• Provides customers with prompt and courteous service or assistance.
• Assists in receiving and unloading merchandise; verifies items listed on vendor invoices are all delivered; checks products for quality, count, and condition.
• Stocks display cases and ensure proper rotation of products, takes finished products to refrigerated storage or shelf areas, maintains organized cooler.
• Follow procedures for receiving code dating, trimming, juicing, storing, price marking and restocking products to ensure quality protection, accuracy and product rotation.
• Understand various aspects of all produce including taste, preparation, or use and price differences between similar classes of products.
• Inform management of pricing problem areas or discrepancies.
• Assists in ordering and maintaining inventory control.
• Handles damaged products according to company policy and assists in controlling the level of damaged goods.
• Maintains a safe and clean environment.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking environment where there is not physical discomfort due to temperature, dust, noise, etc. Exposure to cold temperatures in produce cooler.

Equipment Operated

• Compactor
• Knife
• Bailer
• Pricing gun
• Personal Computer
• U-boat
• Pushcart
• Pineapple Corer
• Box Cutter
• Scale
• Processor
• Wrapping Machine
• Juice Machine
• Pallet Jack
• Pressure Washer

Education And Experience 

• High school education or equivalent required
• 1 - 2 years' experience in produce operations strongly preferred
• 1 - 2 years' experience in retail preferred
• Prior knife handling experience preferred 

Knowledge, Skills, Abilities

• Verbal skills
• Ability to work with minimum supervision
• Interpersonal skills

 Physical Requirements

• Bending
• Lifting & Carrying 50 lbs.
• Grasping
• Hearing (Auditory)
• Operating Equipment
• Standing
• Reading
• Reaching
• Walking
• Sight or Peripheral Vision 
• Communication (Verbal) 
• Writing
• Telephone Usage
• Knife skills to chop, cut, diced, and julienne produce as needed

Position Summary

We are looking for enthusiastic, food and fun loving, customer focused individuals to join our Deli Market Kitchen team as a Deli Market Kitchen Server! This role offers multiple openings for part-time or full-time employment with schedules that vary according to desired hours and availability. If you enjoy serving healthy food and interacting with patrons, this is the career for you!

Responsibilities

• Provide excellent customer service by greeting and assisting customers promptly and courteously, addressing inquiries, and relaying feedback to supervisors.
• Prepare and serve food safely and efficiently, ensuring proper handling of hot and cold items, maintaining portion control, and adhering to sanitation and food safety standards.
• Maintain cleanliness and organization of workstations, equipment, and post-checkout areas, completing cleaning tasks thoroughly and on schedule.
• Monitor inventory and supplies, conducting daily counts, requisitioning items to maintain par levels, and ensuring proper storage, labeling, and dating of all food and supplies.
• Support merchandising and food presentation by stocking retail areas, assisting with salad bars and display refrigerators, and ensuring all food displays are attractive and meet company standards.
• Collaborate with team members and follow procedures, informing cooks of low food quantities, suggesting product changes based on customer trends, and adhering to company policies and regulatory guidelines.
• Other duties as assigned

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Bailer
• Ovens/Steamers
• Meat/Cheese Slicer
• Bread Slicer
• Personal Computer
• Trash Compactor
• Knives
• Scale
• Wrapping equipment
• Ordering machine
• Coffee Maker
• Espresso Grinder

Education And Experience

• High school education or equivalent required
• 1-2 years experience in food service industry is preferred

Knowledge, Skills, Abilities

• Interpersonal skills
• Food Presentation skills
• Written & Verbal skills

Physical Requirements

• Bending
• Reading
• Walking
• Lifting & Carrying 40 lbs.
• Reaching
• Telephone Usage
• Hearing (Auditory)
• Writing
• Sight or peripheral Vision 
• Grasping
• Operating Equipment
• Communication (Verbal)
• Standing